I had an excellent experience dealing with Severské Svêtlo. Placing the order was very easy, and because I noted that I don't speak Czech yet all the communication from the company was in English.
My order arrived exactly when they said it would, and they provided constant updates because it was an unusual size and had to be specially ordered from the manufacturer. My order arrived in excellent condition and will brighten my evenings (it was a lamp) for years to come.
Many, many thanks for such a painless process!